Information We Collect And How We Use It:
When you purchase a product from FirstFitness you provide such personal information as: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) e-mail address; (v) phone numbers; and (vi) credit card account number. We collect all or some of this information on the pages where you create your personal account, and at other locations. This allows us to process and fulfill your order, to notify you of the status of your order and to provide you with the best possible customer service.
When you enter a contest or other promotional feature, we may ask for such things as your name, address and email address so that wecan administer the contest.
When you submit a review, testimonial, inquiry, comment or survey response with regard to such things as FirstFitness products, services or when you register to use areas such as office2office, we request your name, address and email address.
We also may ask you for information related to your health and physical condition. This information will be used to provide you with articles and other materials that may be of interest to you, and which you may find useful. We do not provide you with medical advice, and nothing stated or presented on our site is intended to be a substitute for professional medical advice, diagnosis, or treatment.
We may use the information we collect to tailor your experience at our site. We may also monitor customer traffic patterns and site usage to help us develop the design and layout of the site.
We may also use the information for such things as notifying you about FirstFitness products, services, changes to the Web site, promotional updates and special offers.
FirstFitness uses Secured Sockets Layer technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts or scrambles your personal data (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than FirstFitness to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.
FirstFitness wants you to feel completely comfortable. If you have more questions about our security systems, or feel more comfortable ordering by phone, please call 1.800.621.4348 and we will be happy to help you.
Disclosure of Information to Outside Parties:
Except as noted below in this section, FirstFitness will in no case share with or sell your personal information to advertisers, sponsors, partners or other 3rd parties. Under no circumstances will FirstFitness collect or distribute your personal information in any form, or use your information for our own marketing or promotional purposes, without your knowledge and consent.
Links to/from Other Sites:
Our site may contain links to other Web sites that are operated by third parties. Other sites may also reference or link to our site. FirstFitness is not responsible for the privacy practices or the content of those other sites.
Internet Protocol (IP) Address:
FirstFitness uses your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information. When visitors request pages from the FirstFitness Web site, our servers log the visitors' IP addresses. We do not link IP addresses to personally identifiable information. This means that a visitor's session will be logged, but the user will remain anonymous to us.
A cookie lets the computer remember that you have registered, which allows us to speed up your activities at our site, particularly purchases.Letting it do the record-keeping saves you the trouble of entering information over and over again during a single visit. By showing us how and when shoppers use the site, cookies also help us see which areas are popular and which are not. Many improvements and updates to the site are based on data such as total number of visitors and
We are committed to protecting the privacy of children. You should be aware that this site is not intended or designed to attract children under the age of 13. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.
FirstFitness fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the rights to release information about individuals who we believe are in violation of our content guidelines, and to report to law enforcement agencies any activities that we reasonably believe to be unlawful.
How to Update Personal Information: